Not only regular customers, but everyone who wants to have their say on the future of the department store can have opinions on all parts of the warenhuisformule, such as the atmosphere on the floor, the range and the pricing. Weekly new conversation topics on the website added by V&D.
"We know that consumers now and in the future of other expectations of department stores. For example, the consumer that there is a lot more happening on the shop floor. Of course, we have since themselves ideas about and which keys in this way, we at our customers. We would like to know where our customers happy," says John van der Ent, CEO V&D, on the initiative.
Hema
End Of march early also Hema its customers to think. In advertisements and on social media called the department store to vote what products they see as the 'most indispensable'. It is the intention that chain the prices of hundreds of these products chosen than will considerably reduce.
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