Phase 1: Operational Hospitality Management (‘Doing the existing well’)
You start with exploring all aspects of the international hospitality industry and international business. You will familiarise yourself with business operations in general and in the hospitality industry in particular. You will be introduced to the daily operations of a hospitality business through introductory learning situations that take place primarily at the operational level of a hospitality business. Generally speaking, the activities in this phase focus on:
1. Starting in international hospitality management
2. Structuring and running an international hospitality business
Phase 2: Tactical Hospitality Management (‘Improving on the existing’).
You are challenged to deal with more complex and tactical topics that department managers and small entrepreneurs face when running and developing an existing hospitality business. The activities in this phase focus on:
1. Dealing with more complex and tactical international hospitality issues
2. Improving the existing international hospitality product, service and organisation